AI & Chat

WhatsApp Inbox

AI-powered unified WhatsApp inbox with auto-replies.

60%
Queries auto-resolved by AI
<2s
Response time (AI)
94%
Customer satisfaction

How it works

Manage all inbound WhatsApp conversations from one inbox. AI auto-replies to common queries using your knowledge base, flags complex ones for human review, and logs every conversation against the customer record.

Three steps to live

  1. 1
    Connect WhatsApp Business

    Link your number via Meta Business API — takes under 5 minutes.

  2. 2
    Configure AI responder

    Set autonomy mode — fully autonomous, draft-first, or escalate above a confidence threshold.

  3. 3
    Manage conversations

    Human agents pick up escalated threads with full context and AI-suggested replies.