AI & Chat

AI Brain Workflow

Add an AI responder step to any automation workflow.

Start free All features

75%

Workflow automation rate

92%

Human escalation accuracy

8 min

Avg handle time saved

How it works

Drop an AI_RESPONDER step into any workflow. The AI reads the conversation context, searches your knowledge base, generates a reply and either sends it autonomously or drafts it for human approval — based on your confidence threshold.

Three steps to live

1
Add AI_RESPONDER to your workflow
Drag the AI responder step between any trigger and action.
2
Configure autonomy mode
Choose Autonomous (AI sends), Draft (human approves), or Escalate-above-threshold.
3
Connect knowledge & ecommerce context
The AI has access to your knowledge bases and the customer's full order history.