Flash Sale Retailer
SMS cart recovery sequences added $18K in flash-sale revenue on a single weekend
A retailer ran a 48-hour flash sale and used Twilio SMS via ExecCortex to recover carts in real-time.
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$18K
Flash sale SMS revenue recovered
< 90 seconds
Recovery sequence trigger time
14%
SMS recovery conversion rate
The story
A flash sale retailer running a 48-hour sale event needed instant cart recovery — email was too slow. Using ExecCortex's SMS connector (Twilio), they triggered a 3-message SMS sequence within 90 seconds of cart abandonment during the sale. The sequence included a time-limited discount code in message 3. SMS recovery generated $18K in additional revenue over the weekend event.
"ExecCortex paid for itself in the first week. The team finally stopped chasing dashboards and started chasing growth."
Operations Lead · Flash Sale Retailer