High-Ticket Furniture Brand
AI chat widget qualified 40% more leads than static contact forms
Embedding ExecCortex's AI chat widget replaced dead contact forms and started real conversations.
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40%
Lead capture improvement
340+
Weekly AI-handled queries
12%
Human escalation rate
The story
A high-ticket furniture brand with a $1,200 average order value relied on a contact form that converted 2.1% of website visitors. After embedding ExecCortex's AI chat widget — trained on product catalog, FAQ and delivery policies — it handled 340+ queries per week without human intervention and captured 40% more qualified leads. The widget's AI routed high-intent users to a sales rep in real-time.
"ExecCortex paid for itself in the first week. The team finally stopped chasing dashboards and started chasing growth."
Operations Lead · High-Ticket Furniture Brand